How percentage change works (including the awkward cases)
A simple formula, a clear example, and why an original value of zero needs special treatment.

The direct answer
For a positive starting value, percentage change is the difference divided by the starting value, multiplied by 100. A positive result means an increase; a negative result means a decrease.
From 80 to 100
The difference is 20. Divide 20 by 80 to get 0.25, then multiply by 100: a 25% increase. The reverse trip from 100 to 80 is a 20% decrease. Percent changes depend on the starting value.
Zero is a special case
There is no defined percentage change from zero because division by zero is undefined. Describe the absolute difference instead. A change from 0 to 10 is an increase of 10 units.
Negative starting values
Our calculator divides by the absolute starting value when it is negative, so the sign follows the direction of change. From −50 to −25, it reports a 50% increase. Other conventions exist; state the denominator when comparing results.
Percentage points are different
Moving from a 10% rate to a 15% rate is a rise of 5 percentage points, or a 50% relative increase. Do not interchange those descriptions.
Use the percentage change calculator to check your example. These formulas are explained through arithmetic rather than external factual claims.
Sources & verification
Formulas and worked examples are explained directly in this article.
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